Terms and conditions

1. Provider identity

The service is provided by Softcorp Consultores, S.A.S. de C.V., trade name Fyntics, San Salvador, El Salvador. Email: info@fyntics.com. Website: https://fyntics.com. Platform: https://app.fyntics.com. The NIT and full street address will be published here and in the footer once registered; you may request them at the same email.

These terms form part of acts and contracts made by electronic means, under El Salvador’s Consumer Protection Act (arts. 21-A and 21-B) and the Electronic Commerce Act.

2. Definitions

• Service: Fyntics software as a Digital Financial Director for SMEs (accounting, finance, operations, reports, payroll by plan, and AI).
• User: a natural person authorized by the contracting company to access the Service.
• Tenant / Company: an organization’s isolated workspace on the platform.
• Customer Data: information you upload or generate (vouchers, catalogs, payroll, AI chats).
• DTE: electronic tax document before El Salvador’s Ministry of Finance, when that feature is enabled.
• Plan: Entrepreneur, Starter, Growth, Pro or another offer published on Plans.

3. Description of the service

Fyntics is a software tool. It helps you record, organize, project and understand your financial operation, with automations, reports and AI assistance (Finn or Tix, depending on the plan). We are not an accounting firm, auditor, tax advisor or financial institution. We do not custody Bitcoin or provide regulated payment services.

Exact scope depends on the plan: users, AI queries, payroll and integrations. Features marked as upcoming, with an asterisk or “coming soon” on the site are not part of the contracted service until they are enabled on your account.

4. Account, capacity and security

• You must be at least 18 and able to bind the company you represent.
• Registration information (including NIT/NRC when requested) must be accurate.
• You are responsible for credentials, internal roles and use by people you grant access to.
• You must notify us of unauthorized use you reasonably become aware of. We may require stronger authentication.

5. Permitted and prohibited use

You may use the Service for the lawful management of your business. You may not:

• Upload false data, evade taxes or issue vouchers without a real transaction.
• Attempt to access other tenants, reverse-engineer or overload the platform.
• Use AI to obtain illegal advice, bypass controls or extract third-party secrets.
• Resell the Service without authorization or use Fyntics marks beyond identifying the software.

6. Customer Data

You retain title to Customer Data. You grant us a limited license to host, process (including AI and OCR) and back it up solely to provide the Service. After the contract ends you may export what the product allows; we will keep copies only when law or security require it.

7. Tax compliance and DTE

You are the taxpayer before the Ministry of Finance and other authorities. Fyntics does not file returns on your behalf and does not guarantee that a report, VAT book, F-07 file or journal entry is enough for your tax obligation.

DTE transmission, electronic signature and Hacienda certificates are not enabled in production as of this document. When they are: (a) you will review data before transmitting; (b) the reception stamp is issued by Hacienda, not Fyntics; (c) Hacienda downtime or rejection is force majeure for that submission; (d) fines, surcharges and invalidations remain your responsibility.

8. Calculations, reports and artificial intelligence

Calculations (VAT, withholdings, ISSS, AFP, income tax, cash flow, forecasts and recommendations) depend on the data you enter and on configurable rules. You must verify them before deciding, filing or paying. AI can be wrong; its output is support, not a professional opinion. Fyntics does not warrant mathematical accuracy or business results (including commercially published forecast percentages).

9. Plans, pricing, trial and cancellation

• Current prices are published in USD on Plans and may change with reasonable notice for the next cycle.
• The free trial, when offered, lasts the period stated on the site (currently 7 days) and may not require a card.
• The payment gateway will be disclosed when it is live. Until then, plan activation may run in evaluation mode.
• You may cancel at any time; access continues until the end of a period already paid, except for serious breach.
• There is no automatic refund of started periods, except as consumer law requires or for a billing error attributable to Fyntics.

10. Availability and maintenance

We aim for continuous operation, but the Service is provided “as is” at this stage. There may be maintenance windows, incidents or AI quota limits. We do not promise a numeric SLA unless an Enterprise contract states it in writing.

11. Intellectual property

The software, the Fyntics brand, prompt designs and documentation belong to Softcorp Consultores or its licensors. You keep your data, logos and content. The marketplace of documents or professional services, if you use it, may have its own terms per product or provider.

12. Limitation of liability

To the extent Salvadoran law allows, Fyntics is not liable for lost profits, tax fines, data loss caused by your equipment or third parties, or decisions based on reports or AI. Our total liability for the Service is limited, in the aggregate, to the amounts you paid Fyntics in the twelve months before the claim, or to one month of the plan if no payments have been made.

Nothing in this section limits liability for willful misconduct, gross negligence or rights that consumer law makes non-waivable when they apply.

13. Indemnity

You agree to hold Fyntics harmless from third-party claims arising from Customer Data you upload, your tax use of the Service or your breach of these terms.

14. Suspension and termination

We may suspend or terminate access for non-payment, security risk, unlawfulness or material breach. After termination you will have a reasonable window to export data, unless an authority orders otherwise. DTE or other records we are legally required to keep will remain retained.

15. Governing law and venue

This contract is governed by the laws of the Republic of El Salvador. Any dispute is submitted to the courts of San Salvador, without prejudice to Consumer Defense Office proceedings when they apply.

16. Contact and complaints

For questions, complaints or notices: info@fyntics.com. Keep a copy of these terms; you may print or download them from this page at any time, before or after contracting.